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Quality Assurance

Auspex Technologies has a dedicated project staff whose expertise includes a demonstrated ability to work collaboratively with the DoD community and with academia, government, industrial, and international organizations and personnel; effective management of advanced networking infrastructure projects, including planning, construction and operations; effective management of large-scale software-intensive projects, including design, development, implementation and lifecycle management; development of organizations; technical report editing and web-based publications; and interactive web site development, usage, and maintenance.     

Our team has tremendous experience working on a variety of projects with tight timelines and demanding schedules.  We have worked on numerous projects that were not only large in scope, but also touched a number of various agencies and organizations that we had no direct control over.  Our team has a strong track record of building and managing projects schedules that require facilitation across a large number of participants.  Auspex’s team has utilized lessons learned and best practices to become proficient at building project plans and managing efforts to achieve maximum value for our customers.  We can offer the same capability to the Navy which will translate into cost savings for the Navy. 

One of the most prevalent issues associated with project planning is not truly understanding and identifying all of tasks and interdependencies within the project.  New tasks being added or unknown dependency typically cause the most significant problems in developing and maintaining a project plan.  Our team has worked in the area for years and understands the need to fully flush out and achieve agreement on a plan.  While it is critical to create a schedule that meets the timeframe demands of the project, it is also critical to develop a schedule based on reality.  Building in padding to compensate for unknown risks is an important tool, but what we typically found with aggressive project is that there is a significant push to remove padding to show more attractive completion dates.  We also understand that some tasks will have greater unknowns associated with them and will need more slack time built in to create a realistic schedule.  Understanding when and how to build padding into the schedule and account for lag is critical to the overall successful management of the project.  Also we have found that different approaches that do not limit building dependencies task dependencies to the initiation or completion of a task, but milestones defined within an active task provide for much greater schedule flexibility and capability for running more tasks in parallel. 

Developing a project plan and setting it on a shelf is of no use to anyone.  The project plan must be a living document that is continually updated and refreshed.  The status must be available to the appropriate parties and any issues must be quickly identified and reported.  Our experience has shown there are normally multiple ways to achieve desired goals and the course of action is usually chosen to maximize certain benefits.  However, throughout a project it is critical to understand alternative approaches and plan in the ability to utilize them as necessary. 

Auspex is committed to stable growth.  Our company was self-funded by our founders, has no requirements for outside funding for operations and was profitable in its first year of operation.  We have developed internal processes to grow the company aggressively, but not recklessly.  Thus, we are able to maintain a higher level of stability then many other small companies.  We utilize a mix of in-house talent and consultants to provide exceptional service to our customers and have a strong partnering program.  We have working relationships with several large integrators and small business to pursue joint opportunities and provide additional technical support to Auspex when necessary.  Through this method we are able to expand our business and only bring new talent on-board when sufficient, sustainable resources are available. 

Auspext has also focused on developing a strong, positive image in the government and commercial space.  Our co-founders are very prolific and support a number of high-profile speaking engagements.  Through this process we are able to generate significant recognition and notoriety, which acts as a significant incentive to attract and retain the best and brightest.   

Auspex utilizes the fundamental concepts of ISO/9000 such that GPO processes are well defined, measured, and improved.  Auspex personnel have extensive experience in implementing ISO/9000 processes and concepts of the iCMM framework. 

 Our “Project Directors” will have direct day-to-day involvement in the efforts and have an established track record of leadership and managing teams and projects and will take overall responsibility for the project.  The Project Director will work closely with the Navy Program Officials in order to keep all parties informed of activities and to solicit input on aspects related to project planning and implementation.

 Upon award of a task, Auspex’s Project Directors will work closely with the Navy’s program personnel to develop a comprehensive project plan which will encompass an on-going communication plan between the Auspext team and Navy teams.  The Project Directors will develop multiple paths for communications (phone, fax, e-mail, scheduled meetings, etc.) between the two teams in which they will have oversight from the Auspex perspective.  Each task will be developed with a set of specific response time requirements based on the subtask and nature of the communication.  Auspex considers all communication with Navy program officials critical and will respond accordingly.  Auspex will review responsiveness with Navy program personnel on a regular basis to ensure we are exceeding expectations and if weaknesses are found implement corrective actions immediately.

Auspex’s team members have a long tradition of working closely with their clients and will be flexible with requests and shifts in projects.  Our team is focused on proving the best support and delivering superior products to the Navy and understands that it is in its best interest to understand the Navy’s changing requirements and help adapt its support to focus on requirements as they change.  Auspex utilized a project management approach that provides for the continual review, feedback and modification by the client throughout the life-cycle.  Our approach has been successful in determining shifts in plans at early stages and making modifications to avoid unnecessary costs.  Auspex is able to bring this capability and flexibility to the Navy to provide a continual cost reduction to meet the Navy’s needs.

Auspex approaches problem resolution and risk mitigation planning through the use of well known and documented risk management approaches to keep risk within a manageable and acceptable level and provide immediate responses problems.  Based on the tasking, Auspex will build upon the Risk Management Plan approach already started within the Navy community.  It will be critical to continue working with various aspects of the Navy community to identify, understand and plan proper mitigation approaches for the risks identified for the program.  Our team members have years of experience initiating, developing and operating large projects that have considerable risk and understand the tools and methodologies and have the perseverance necessary to keep risks at a manageable level.  Without some level of risk, the project would not be able to move forward, but the key will be to develop approaches to keep risks to a manageable level.  Our team is familiar with and will utilize risk planning concepts such as those employed in the “Risk Management Guide for DoD Acquisition”, “OMB Circular A-11” and others. 

One of the best methods of problem resolution is problem avoidance.  Auspex’s team has become very proficient at identifying and planning for potential problems to prevent them from occurring or by already identifying and implementing solutions sets.  The next critical step is problem identification.  Auspex’s management technique includes a comprehensive project view and review that accounts for all aspects of the project.  We focus on removing the silos from teams and providing an ongoing comprehensive view that allows us to identify issues early on and handle them when they are small and manageable.  These approaches help maintain schedule and reduce cost to the Navy throughout all of Auspex’s projects. 

Two other aspects of Auspex’s problem resolution process include tracking/reporting and solutions.  Our project approach utilizes proven techniques to not only track an issue, but to track direct and indirect impact.  It is critical to understand not only the direct impact of a problem, but those impacts caused through a cascading effect throughout the entire project schedule.  Auspex’s approach to problem resolution is multi-functional in that we identify multiple approaches, evaluate them and provide the best value approach to support our clients.